Shipping policy

PLEASE NOTE: 
All orders are shipped from ATLANTA, GA. While orders are typically shipped within 2-3 business days, orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed, and additional emails once your order has been shipped and delivered. 

FACE FORWARD is not liable for any misplaced or stolen packages. If the address provided to us upon checkout matches the exact address we have shipped your order to, and your tracking number reads as successfully shipped, we are not held responsible if your package has been misplaced or stolen. Lost packages are non-refundable. 

Certain misunderstandings may apply, but evidence must be recorded. Please contact finesserfits@gmail.com and we will try our best to assist you with this matter. 

Pre-Orders & made-to-order items will ship once stock becomes available. The estimated delivery date will be listed in the product description of the item. You will receive an email with tracking once it’s been shipped. Pre-order shipping dates are subject to delays. Pre-Orders / Made To Order products are not eligible for cancellation or refunds.